The opportunity
Consumer Monetization builds the experiences and systems that power how customers purchase and pay for OpenAI products. Our scope spans purchasing flows, payments, subscriptions, and billing, along with the shared capabilities that support new products, offers, and distribution channels.
What you'll do
Billing and monetization capabilities: Extend billing capabilities and improve integrations and state consistency across systems to support new products and business models.
Subscriptions: Orchestrate purchases, renewals, plan changes, cancellations, and recovery, ensuring customers are charged correctly and receive the right benefits.
Payments: Expand payment capabilities through processor integrations,: routing, and broader payment-method coverage.
Risk and integrity: Partner with risk and integrity teams to integrate controls into purchasing flows, reducing abuse while protecting legitimate customer experiences.
Architect and build shared services and APIs that make billing, subscription,: and payment capabilities easier to adopt and extend across products.
Design lifecycle orchestration and state synchronization across internal: services, billing vendors, payment processors, and app stores.
What they're looking for
- Solve correctness and recovery problems involving asynchronous events,: partial failures, retries, and reconciliation.
- Improve payment success and resilience through processor integrations, routing, and recovery strategies.
- Work with risk and integrity teams to incorporate abuse prevention into: purchasing flows while maintaining a reliable customer experience.
- Build testing, observability, and operational tooling that make failures: easier to detect, diagnose, and resolve.
