Strategy & Operations Associate - Customer IdentityPosted today

N26

The opportunity

N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use.

What you'll do

  • Own and refine segment strategy, enabling data-driven trade-offs across Engagement and Subscriptions.

  • Act as a subject matter expert, developing a deep understanding of business: drivers, infrastructure, and processes.

  • Drive KPI discipline, leading regular performance reviews and ensuring progress against core company targets.

  • Identify and prioritize growth opportunities, proactively assessing: performance and uncovering areas for innovation and efficiency.

  • Build robust business cases, evaluating ROI and guiding investment toward the highest-impact initiatives.

  • Lead and coordinate cross-functional initiatives end-to-end, ensuring strong: project management, clear ownership, timely delivery, and continuous optimization.

What they're looking for

  • Monitor performance and optimize outcomes, including product KPIs, unit: economics, and external partner delivery against SLAs.
  • Act as the central connector across teams and partners, aligning stakeholders: (Product, Tech, Data, Growth, Finance, etc.), resolving blockers, and driving execution on complex, high-impact topics.
  • Minimum of 3 years, preferably in fintech, banking, consulting, or B2C: startup environments working with some of these topics: growth, funnel optimization, subscription models, customer engagement, product-led growth.
  • Bachelor’s degree in Finance, Accounting, Economics, Business Management,: Mathematics, or related field from a top-tier institution.