The opportunity
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
What you'll do
Improve the issue ticket landscape as it pertains to our specific products
Dissect the issue ticket landscape and identify specific actions to improve vendor performance
Own the non-conformances that are found at vendors (Supplier Deviation: Requests), IQC (Incoming Quality Control), and production. Partner with the vendors to institute new processes or actions to reduce the number of issues and reduce supply chain risk
Improve our existing quality management processes while working with vendors to improve their performance
Manage our containment, receiving, and precision inspection non-conformances,: and find a path of resolution for the non-conformances that exist, carrying out any required disposition actions. In parallel, identify ways to enhance and update the variables surrounding these processes, to reduce the total issue ticket landscape
Create improvements within SpaceX’s supply base to facilitate a more stable supply chain
What they're looking for
- Provide technical support onsite at suppliers as appropriate to ensure part reliability
- Work closely with engineering, procurement and production teams to assure: high-quality parts and services that meet all requirements
- Analyze quality metrics to identify trends and pinpoint systemic root causes
- Partner with Supply Chain Reliability Engineers to eliminate recurring: non-conformances and ensure part reliability, including supplier improvement plans
