The opportunity
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
What you'll do
Global Onboarding Administration & Facilitation: Own day-to-day logistics, scheduling, facilitator coordination, and primary point-of-contact support for global new hire onboarding across AMER, EMEA, LATAM, and APAC
Confidently facilitate foundational onboarding sessions, both virtually and: in-person, to welcome and orient new employees
Maintain onboarding platform content and support the long-term roadmap to: transition onboarding into a more automated, dynamic experience
Serve as the primary point of contact for new hires and hiring managers: during the onboarding journey. Work cross-functionally with internal key stakeholders
Manage and maintain all onboarding program materials and platforms
Collect and analyze new hire feedback and program data to identify areas for: improvement. Propose and help implement minor program adjustments to continuously enhance the onboarding experience
What they're looking for
- Program Portfolio Operations & Cohort Tracking: Manage participant enrollment, calendar coordination, completions, project tracking, and communications across the full suite of talent programs (e.g., Leadership Explorer, Manager Essentials, Aspiring Leaders, individual/team learning)
- Coordinate vendor schedules, room setups, and materials for global learning events
- Systems Administration & Triage: Execute front-end LMS/LXP administrative tasks (user tagging, course publishing, roster management, basic troubleshooting)
- Manage Jira ticket triage and team workflow updates under guidance from the Lead Capability Architect
