The opportunity
Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You'll be partnering with Customer Activation & Account Management teams to identify, prioritize and build…
What you'll do
Serve as the primary Technical Consultant for Strategic Enterprise accounts: running Oracle Cloud, supporting complex, high-impact customers with multi-entity, multi-ERP, and global financial environments
Act as a technical advisor to customers and Ramp's internal teams while: supporting high-value implementations and expansion opportunities by guiding Oracle Cloud integration, configuration, and system design
Partner with Customer Activation and Account Management teams to assess: customer requirements and propose scalable solutions involving Oracle Cloud, HRIS, and API integrations
Collaborate with onboarding specialists and implementation leads to support: technical workstreams, ensuring faster time-to-value and customer success
Work with customers to problem-solve technical hurdles and propose effective: product implementations with a deep understanding of Oracle Cloud integration and configuration options
Participate in technical discovery to understand customer Oracle Cloud: environments and workflows, and recommend best-fit Ramp architecture including when and how to use Ramp's API
What they're looking for
- Be a subject matter expert across Oracle Cloud and Ramp's accounting: integration capabilities, partnering with Sales, Product and partners to advocate for integration development aligned with customer needs
- Troubleshoot Oracle Cloud integration blockers and guide customers through complex configuration decisions
- Contribute to internal documentation and tooling that scales Ramp's ability: to support Oracle Cloud integration use cases across a growing customer base
- Influence Ramp's product roadmap by channeling Oracle Cloud customer pain: points and feedback to the Product and Engineering teams
