The opportunity
As a Technical Deployment Lead on the Claude Agentic Solutions team, you will lead the delivery of custom AI agent solutions for enterprise customers in highly regulated industries. You'll own high-value engagements where we collaborate directly with customers to build and…
What you'll do
Own the technical delivery plan for each engagement. Structure SOWs with: clear scope, milestones, dependencies, success criteria, and value hypotheses. Translate customer business objectives into a sequenced roadmap that FDEs execute against.
Lead technical discovery. Map customer workflows, identify constraints,: define MVP scope, and shape the solution architecture for custom agent deployments.
Run day-to-day engineering execution. Drive delivery across Anthropic and: customer teams. Keep progress unblocked and sequenced. Make real-time trade-offs on scope and priority to protect the critical path.
Own product scoping for field engagements. Define the MVP, author: requirements documentation, prioritize the engineering backlog, and manage scope against success criteria as requirements evolve.
Own the customer relationship throughout delivery. Lead executive briefings,: manage stakeholder communications across technical leads and procurement, and represent Anthropic's technical credibility with senior business and engineering leaders.
Own value measurement and ROI. Define impact hypotheses, set baselines and: KPIs, run pre- and post-deployment measurement, and report outcomes to executive sponsors.
What they're looking for
- Codify reusable delivery assets. Build solution patterns, evaluation: frameworks, and technical playbooks. Extract what works across engagements and feed field signals back to Product and Research to improve our platform and models.
- Navigate enterprise and regulatory complexity. Security reviews, legal: approvals, procurement processes, compliance requirements, and organizational dynamics.
- Manage scope and change. Handle evolving requirements, set expectations,: negotiate contract modifications, identify risks early, and escalate with clear context when needed.
- Run delivery operations. Sprint ceremonies, milestone reviews, and progress reporting.
