Technical Program Manager, Developer ExperienceActive$257K–$445K

The opportunity

The Product & Platform teams at OpenAI are responsible for delivering the company’s most impactful offerings—such as ChatGPT, our API platform, and new enterprise capabilities—to a global and diverse customer base. These systems must perform at scale and deliver exceptional…

What you'll do

  • Own the cross-functional roadmap for improving local development, CI,: testing, build workflows, and release infrastructure.

  • Create a durable intake and prioritization mechanism for developer friction,: using evidence to focus teams on the highest-impact improvements.

  • Lead programs that improve deployment speed and safety, including pre-merge: confidence, progressive rollout, release guardrails, rollback readiness, and post-deploy validation.

  • Improve the reliability and predictability of release trains across ChatGPT: backend services, web, mobile, and desktop platforms.

  • Partner with platform, infrastructure, reliability, engineering acceleration,: and observability teams to reduce deployment-related incidents and regressions.

  • Increase visibility into what is shipping when, and make cross-platform: dependencies and launch risks clear to engineers, product managers, and launch owners.

What they're looking for

  • Define and operationalize metrics for developer productivity, build and test: health, deployment throughput, release reliability, and engineering velocity.
  • Drive adoption of automation, observability, release orchestration, and: scalable developer tooling, with clear ownership and sustained operating cadences.
  • Have led complex technical programs spanning developer infrastructure, CI/CD,: build and test systems, release engineering, or distributed systems.
  • Can engage deeply with engineers on workflow architecture, deployment: systems, rollout risk, observability, and operational tradeoffs.