The opportunity
People Innovation Labs is a product, design, and engineering team embedded in the People organization. We build AI-powered products that improve how OpenAI finds and supports exceptional talent and helps employees do their best work.
What you'll do
Independently lead complex, high-priority technical programs from early: planning through launch, adoption, and ongoing iteration.
Partner with product and engineering leadership to translate strategy and: team objectives into clear, executable plans.
Establish program structures, decision-making forums, operating cadences, and: accountability across multiple teams.
Align product, design, engineering, data, operations, and other stakeholders: around priorities, responsibilities, and delivery plans.
Partner closely with engineering leads to manage technical dependencies,: sequencing, delivery risks, and launch readiness.
Identify gaps in strategy or execution, develop recommendations, and drive: the decisions needed to move work forward.
What they're looking for
- Anticipate risks and blockers, clarify tradeoffs, resolve disagreements, and escalate decisions when needed.
- Own communication, enablement, change management, and rollout strategies for new products and workflows.
- Lead post-launch user engagement through onboarding, training, office hours,: hands-on support, and other programs that drive adoption.
- Build trusted relationships with users and create an environment where they provide frequent, candid feedback.
