The opportunity
Scale's Public Sector customer base is growing rapidly, and you will ensure that these customers become passionate, lifelong Scale partners. As a member of our Public Sector Delivery team, you are a catalyst, willing to go deep, get technical, and drive change.
What you'll do
Drive innovation and transformation by diving deep into technical and: operational challenges, solving undefined problems, and delivering impactful solutions for Public Sector customers
Leverage technical concepts, tools, and expertise to create solutions from: scratch or drastically improve existing solutions
Use data, analytics, and technical expertise to align internal resources and: create tools that directly add value to customers in the public sector space
Transition AI/ML technologies and processes into working Public Sector: products / solutions even when requirements are undefined or ambiguous
Partner with engineering, operations, and other public sector teams to build: and deliver AI systems tailored to unique government use cases in the computer vision and generative AI domains
Lead a cross-functional team to exceed the customer’s AI/ML objectives
What they're looking for
- Manage the long-term health of the customer base by identifying and preempting areas of risk or concern
- Strategically identify ways we can make customer success repeatable and solve issues for future customers
- Address engineering problems alongside the product development teams
- An active TS/SCI clearance (Full Scope Polygraph is a nice to have)
