The opportunity
Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on…
What you'll do
Manage, coach, and develop a small team of investigators and analysts,: setting clear expectations and providing timely, actionable feedback.
Own the team’s investigative quality, workload prioritization, queue health, and performance.
Serve as the first point of escalation for complex, ambiguous, or high-risk: investigations, helping the team make sound and well-documented decisions.
Act as a player-coach: guide deep-dive network investigations, build the team’s tradecraft across case development, network analysis, proactive detection, and intelligence production, and help the team identify new detection and disruption opportunities.
Translate investigative signals and subject-matter expertise into: recommendations about threat prioritization, policy gaps, and enforcement interventions.
Coordinate with law enforcement, government, industry, and other external: partners when investigations or incidents require external engagement.
What they're looking for
- Support hiring, onboarding, performance management, and career development: while fostering an inclusive, resilient, and sustainable team culture.
- + years of experience in threat intelligence, investigations, incident: response, or a related field, with at least 2 years of prior people-management experience.
- Deep expertise in at least one extremist or violent-threat-actor ecosystem,: with the analytical flexibility to develop proficiency across new harm areas as priorities evolve.
- Demonstrated ability to coach investigators, raise quality standards, deliver: constructive feedback, and support the growth of people at different stages of their careers.