[US DC] Associate Quality ManagerActive$76K
The opportunity
Shift : Wednesday–Saturday, 5:00 PM–3:00 AM
What you'll do
Ensure a high level of internal and external customer service. Supports: investigating (and correct) internal issues and complaints relating to food safety and quality.
Develop, motivate, engage, coach, and inspire a team of salaried FSQA: supervisors and technicians, creating a positive team dynamic that encourages all employees to provide feedback and drive change from within. Provide all employees with the necessary tools, proper training, and corrective direction.
Maintain accurate documentation regarding GMPs, HACCP, Holds, Calibration,: standard operating procedures (SOP’s) and any other FSQA requirements.
Coach and train FSQA employees, including Supervisors, to follow company: procedures and processes, evaluate team productivity and accomplishments.
Initiates RCA investigations, executes pending preventive and corrective: action requests (CAPA), including nonconformities from holds, internal and external audits.
Drive KPI improvements through a structured approach for continuous improvement.
What they're looking for
- Leadership: Train and develop a large group of salaried and hourly employees
- Performance Management: for assigned production lines.
- Problem Solving/Analysis, results driven
- Communication Proficiency: speak to employees with tact and diplomacy.
