The opportunity
Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity.
What you'll do
Discover and translate customers’ strategic priorities into high-impact Celonis use cases
Support customers and partners in building business cases, leveraging: industry benchmarks and best practices in order to retain and scale customers, driving Annual Recurring Revenue (ARR) growth
Orchestrate Value Assessments and support in communicating value: opportunities and strategic roadmaps to C-Level executives
Guide customers and partners on how to use Celonis to identify and qualify: opportunities for process enhancement
Drive improvement measures in core business functions and initiate: improvement actions and enterprise-wide change initiatives
Support presentation of results and realized value to senior management and C-level executives
What they're looking for
- Responsible for the customer value journey, driving expansion, adoption, and renewals
- Partner with customers to develop strategic Celonis roadmaps embedding: Celonis Process Intelligence as a strategic business transformation platform in their organization
- Provide feedback to our product development teams to enhance the Celonis: platform and Apps based on new use cases
- Live for Customer Value: Experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement and respective Software deployment. Ideally in a customer-facing role in Customer Success, Sales Engineering or IT/Management Consulting with a Business Software / SaaS Provider or a Consultancy.
