Abuse Investigator - Scams & FraudNew$158K–$320K

The opportunity

OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe that achieving our goal requires real world deployment and iteratively updating based on what we learn.

What you'll do

  • Investigate potential scams and fraud involving OpenAI products, including: complex or coordinated activity, and document clear, defensible findings.

  • Assess urgent and ambiguous cases, distinguish substantiated abuse from: legitimate use, and recommend proportionate responses.

  • Communicate findings, uncertainty and recommendations clearly to leadership and cross-functional partners.

  • Work with colleagues across the company to improve how OpenAI responds to emerging scams and fraud.

  • Understand online scams and financial fraud, and can adapt as tactics and risks evolve.

  • Bring strong technical and analytical skills, including experience working: with complex information and learning new tools.

What they're looking for

  • Make careful judgments from incomplete or conflicting evidence and state the: limits of your conclusions. Relevant language or regional expertise is a plus.
  • Have at least five years investigating online scams, financial fraud,: cybercrime or related forms of online abuse.
  • Have at least two years of experience conducting applied abuse research or improving investigative practices.
  • Write clear, well-supported reports and explain findings to technical and nontechnical audiences.