The opportunity
Commercial Account Managers at Ramp are the primary relationship owners post-implementation, responsible for driving product adoption, spend activation, and long-term account growth across a portfolio of 150–200 commercial customers. You’ll play a critical role in deepening…
What you'll do
Build and nurture strong relationships across new and existing high-value: commercial customers to better achieve their needs and manage all reporting of health within accounts
Develop deep, multi-threaded relationships with decision makers at your customers
Drive spend across your book of business by owning retention, adoption,: expansion within existing products, and growth across your your accounts
Lead Executive Business Reviews within your portfolio to identify: opportunities for growth and collaborate with clients on strategy and upcoming product releases
Execute successful launches of the Ramp platform across top-tier accounts in: partnership with our Account Executive and Customer Success teams
Collaborate with product, support, and marketing teams to provide informed: recommendations into Ramp’s product roadmap & customer communication strategy that enhance the customer experience and drive efficiencies throughout the account lifecycle
