The opportunity
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it.
What you'll do
Take ownership of business growth within your portfolio. Do this by upselling: and cross-selling Flexport's supply chain and tech products
Understand clients' business goals, the industry, and Flexport's services to: proactively close and deliver new solutions that deepen client relationships. Do this by meeting with and continuously run discovery conversations with client
Serve as the client's trusted advisor, advocating for their needs internally: and finding win-win solutions for both the client and Flexport
Run regular client touch points and business reviews to demonstrate value,: uncover new opportunities, and drive retention. Do this on-site and online
Work cross-functionally across Supply Chain Operations, Procurement,: Implementation, and Trade & Financial Services teams to execute client strategy that maximises outcomes
Proactively monitor client health to catch opportunities early and keep both: client and business goals on track
What they're looking for
- Champion product adoption by mastering the Flexport platform and showing clients how to get the most out of it
- Experience: At least 5 years in sales, account management, or supply chain operations
- Domain Expertise: A background in logistics, freight forwarding, or supply chain is highly preferred
- Mindset: A client-service mindset: genuinely obsessed with client outcomes — and the courage to challenge the status quo
