The opportunity
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
What you'll do
Own a book of strategic accounts end to end: retention, renewal, and expansion targets
Build and execute account growth plans: map the org, identify unadopted products and untapped teams, and drive a clear path to increased usage and spend
Proactively surface expansion opportunities by understanding each customer's: product roadmap, technical architecture, and growth plans
Lead commercial conversations independently, from initial opportunity through pricing, negotiation, and close
Drive adoption of the full WorkOS platform: SSO, Directory Sync, AuthKit, Audit Logs, and beyond — across new teams, new products, and new geographies
Partner with Sales, Support, and Engineering to remove technical blockers: standing between a customer and their next stage of growth
What they're looking for
- Run executive business reviews that connect WorkOS usage to customer outcomes: and set up the next expansion conversation
- Forecast accurately and maintain pipeline hygiene across your accounts
- Feed structured expansion signal back to Product: what customers are asking for, what's blocking adoption, and what would unlock the next tier of spend
- Help build the playbooks, content, and processes that make this motion repeatable as the team scales
