The opportunity
LOCATION: The territory for this role covers Houston East, anchored around the Texas Medical Center. It extends across East Houston, reaching southeast through Pasadena and northeast through Kingwood.
What you'll do
Support CFS with a focus on closing business
Work with assigned CFS to maintain & support existing customers
Assess the needs of medical professionals and staff members with a focus on: customer support, coordination of logistics, and problem-solving
Promote quality client/patient relations and create a supportive climate by: serving as a role model for other employees
Respect and maintain the confidentiality of laboratory and financial information
Practice and adhere to all company policies and regulations
What they're looking for
- Follow Compliance procedures and participates in Compliance training
- Perform miscellaneous duties with completion in a designated time frame
- Communicate with Natera staff and its customer to ensure quality
- Maintain and support a service oriented relationship with customers