The opportunity
We are looking for an experienced Affiliate Relationship Manager (ARM) to manage and grow long-term relationships with key affiliates and channel partners across global markets.
What you'll do
Manage and maintain relationships with existing affiliates, KOLs, trading communities, and strategic partners
Drive affiliate performance growth across user acquisition, trading volume,: retention, and revenue contribution
Monitor affiliate performance metrics and identify abnormal behaviors, risks, or growth opportunities
Handle affiliate concerns professionally, including commission disputes,: competitor poaching, and operational escalations
Collaborate with internal teams including Marketing, Product, Operations, Risk, Compliance, and Legal
Design and execute joint campaigns, incentive programs, and partnership initiatives with affiliates
What they're looking for
- Analyze affiliate ROI, trading behaviors, and lifecycle performance to improve overall ecosystem efficiency
- Identify and prevent potential risks such as wash trading, arbitrage abuse,: multi-accounting, or non-compliant traffic sources
- Maintain strong market awareness of competitor affiliate programs, commission structures, and industry trends
- Support affiliate onboarding, due diligence, and long-term relationship development