The opportunity
GTM Engineering builds the AI agents, systems, and automation that power how our go-to-market teams work. We partner across Sales, Marketing, Customer Success, Support, and other GTM functions to identify high-leverage problems and build solutions that improve speed, quality, and scale.
What you'll do
Identify — find high-leverage GTM workflows where AI can meaningfully improve how we operate
Build — design, build, and deploy production AI agents and automated workflows across GTM
Enable — drive adoption through thoughtful rollouts, playbooks, best practices, and ongoing enablement
Evangelize — share what we build and learn externally through content, demos, talks, and open source examples
Monitor production health across every graph, catching errors, slow runs,: expensive runs, and silent failures before reps report them
Triage incoming issues from Slack, tickets, and rep reports, fixing small: things directly and routing the rest to the right owner
What they're looking for
- Run the weekly eval suite, investigate failures, and turn real production bugs into permanent regression tests
- Track cost and latency by model, graph, use case, and role, and recommend: concrete changes to model choice, reasoning effort, and caching
- Track usage and adoption per rep and per feature, and own the weekly health report the team runs on
- Build the business metrics that show leadership what the agent is worth, from: reply rates and meetings booked to hours reclaimed and ROI
