The opportunity
WRITER is the AI platform built for the world’s most ambitious marketing and revenue teams, bringing the frontier of AI to the people who drive enterprise growth. With WRITER, autonomous agents work across the buyer journey, continuously executing on market signals and enterprise intelligence to grow revenue faster.
What you'll do
Partner deeply with enterprise customers to identify strategic AI use cases,: validating technical feasibility and owning the end-to-end implementation of tailored solutions
Architect and deliver custom applications, templates, and integrations: leveraging WRITER's platform, APIs, and Knowledge Graph capabilities to solve complex business challenges
Translate intricate technical concepts and platform capabilities into clear,: prescriptive solution recommendations, guiding customers through the generative AI landscape
Collaborate relentlessly with internal Product and Engineering teams,: providing crucial customer feedback that directly influences our product roadmap and drives continuous innovation
Drive down customer time-to-value by developing scalable processes, robust: documentation, and efficient workflows for technical integrations
Champion the successful adoption and expansion of WRITER's AI solutions: within customer accounts, ensuring maximum impact and return on investment
What they're looking for
- Over 5 years of hands-on experience in technical SaaS roles, with at least 3: years specifically in solutions architecture, technical consulting, or technical account management
- Deep technical fluency in Python and extensive experience leveraging APIs,: especially in designing sophisticated prompts and understanding linguistic principles for AI applications
- Proven track record of architecting and delivering complex technical: solutions for Fortune 500 enterprises in a fast-paced, high-growth B2B SaaS environment
- Exceptional communication and executive presence, capable of simplifying: complex AI concepts for diverse audiences, from technical teams to C-suite leadership