The opportunity
WRITER is the AI platform built for the world’s most ambitious marketing and revenue teams, bringing the frontier of AI to the people who drive enterprise growth. With WRITER, autonomous agents work across the buyer journey, continuously executing on market signals and enterprise intelligence to grow revenue faster.
What you'll do
Manage a portfolio of customers while leading ROI and value initiatives in: partnership with a customer success manager who focuses on the adoption strategy
Act as a strategic transformation partner for Fortune 50-100 customers by: setting vision and defining the JTBD framework with leadership teams to drive AI adoption
Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives
Lead value realization and ROI delivery by conducting analysis through: surveys and interviews to frame the P&L impact of AI adoption in business reviews
Orchestrate complex cross-functional programs across multiple stakeholders: while managing customer teams, escalations, risk mitigation, and program updates
Proactively identify and drive expansion opportunities by anticipating: customer needs and working with sales on cross-sell and upsell initiatives
What they're looking for
- Scale transformation best practices by producing and "processifying" decks,: frameworks, and communications for the wider team
- years in strategic account management or transformation consulting for: Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations
- Mastery of change management and strategic thinking with the ability to set: vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact
- Exceptional executive presence and communication skills used to lead composed: presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts