The opportunity
The role of the Air Planning Associate is a critical part of making Flexport’s mission to make global trade easy for everyone a reality. In this role, your direct customers are the partners within your region, your work directly supports Flexport’s end customers in achieving their logistics goals.
What you'll do
Seamlessly coordinate the day-to-day supply operations, transload, trucking,: and warehouse activities within your region.
Analyse data to rate subcontractor performance. Your analysis will inform: subcontractor/ carrier performance management initiatives.
Execute booking and documentation processes with carriers.
Timely shipment troubleshooting and exception escalation/ handling.
Contribute to the development and implementation of the procedure and system: to differentiate Flexport operations from the industry.
BA/ BS degree
What they're looking for
- Minimum 2-3 years of experience in airlines, air freight forwarding or logistics
- Hands-on, process-oriented, structured thinking with strong problem-solving capabilities
- Strategic vision and ground floor execution
- A client service mindset