Air Planning Associate, HanoiActive

The opportunity

The role of the Air Planning Associate is a critical part of making Flexport’s mission to make global trade easy for everyone a reality. In this role, your direct customers are the partners within your region, your work directly supports Flexport’s end customers in achieving their logistics goals.

What you'll do

  • Seamlessly coordinate the day-to-day supply operations, transload, trucking,: and warehouse activities within your region.

  • Analyse data to rate subcontractor performance. Your analysis will inform: subcontractor/ carrier performance management initiatives.

  • Execute booking and documentation processes with carriers.

  • Timely shipment troubleshooting and exception escalation/ handling.

  • Contribute to the development and implementation of the procedure and system: to differentiate Flexport operations from the industry.

  • BA/ BS degree

What they're looking for

  • Minimum 2-3 years of experience in airlines, air freight forwarding or logistics
  • Hands-on, process-oriented, structured thinking with strong problem-solving capabilities
  • Strategic vision and ground floor execution
  • A client service mindset