The opportunity
We are looking for an Analyst, Deal Operations to help drive Ramp’s next phase of growth! Reporting to the Senior Manager, Deal Desk, you’ll be a key partner in taking our Sales organization to the next level, responsible for quoting, pricing structure, and contracting for our Sales team.
What you'll do
Quote & contract approvals: review and approve quotes and contract workflows within policy; escalate exceptions with clear context
Feature & subscription activation: enable product tiers, configure accounts, and manage trial extensions, and coordinate billing
Policy & process guidance: be the first line of support for AEs with questions about deal structure, approval requirements, and process
Playbook development: document what you learn; help build the SOPs and escalation guides that make this function scalable
Drive consistency across deal processes by helping to optimize, streamline,: and automate quote-to-cash processes
Serves as a subject matter expert on deal constructs, operational procedures, approval policies, and controls
