The opportunity
The Creative Director for Customer Stories will set the creative standard for the program, leading the charge on how we celebrate the compelling people and businesses building on Ramp. You’ll own the story bar, bringing narrative clarity, and filmmaker-level craft to every project.
What you'll do
Set the creative standard for Ramp's customer films and enforce it on every project
Apply a story bar before any project enters production: real narrative tension, a compelling character on screen, Ramp load-bearing in the story
Develop and evolve the Ramp’s film series, continuing to build a recognizable body of work
Direct the creative for Tier 1 brand films end-to-end: brief, treatment, shoot direction, editorial, final cut
Lead the Customer Creative team and grow a bench of editors, filmmakers, and writers
Govern the production tier system and establish the internal production kit
What they're looking for
- Partner with the Customer Marketing Lead on every customer film, and with: Product Marketing on launch films and co-built product stories
- Own treatment and narrative shape across the program: strong writing is a daily, hands-on part of the job
