The opportunity
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era.
What you'll do
Successfully identify and communicate the EMEA CSM organization's technical and role readiness needs
Understand the day-to-day of the CSM role to suggest and execute new and: innovative ideas and programs for your primary stakeholder: EMEA CSM leadership
Communicate effectively and often to ensure all stakeholders are aligned and: view the enablement program as a force multiplier
Equip Okta's EMEA CSM teams with the necessary product knowledge, skills, and: processes to effectively engage with customers and drive retention and growth
Take a data-driven and analytical approach to deciding on future initiatives,: and use performance management to quantify the impact of existing programs
Partner with other enablement team members in designing, creating, and delivering enablement programs
What they're looking for
- Continuously engage with EMEA CSM leadership to validate and collaborate on requirements and program results
- Proactively seek input and content from CSM teams to aid in the curation of enablement programs
- Lead discovery sessions with business leaders to build and refine requirements
- Coordinate the localization and delivery of training, communications, and: tooling produced by the global enablement team for EMEA CSM audiences
