The opportunity
The Revenue Operations team supports go-to-market teams by building and maintaining the processes, policies, and systems they use to serve customers. We work asynchronously with partners across GitLab to make rules of engagement clear, consistent, and scalable as business needs evolve.
What you'll do
Support the documentation and maintenance of go-to-market policies and rules: of engagement for the Field Sales team.
Respond to policy questions and support the resolution of policy-related: disputes through Salesforce Chatter, case requests, and the Sales Support Slack channel.
Apply established policies carefully and identify questions that need escalation.
Maintain accurate data, process documentation, and best practices for first-tier sales teams.
Work with operations, strategy, sales compensation, and sales systems: partners to support consistent processes.
Identify documentation or process gaps and share them with the appropriate team members.
What they're looking for
- Support policy updates and annual planning activities as business needs change.
