The opportunity
MongoDB Technical Services Engineers will combine exceptional problem solving and communication skills with deep technical experience to advise customers and solve complex MongoDB problems.
What you'll do
–4 years of experience in a technical support, solutions support, or customer-facing engineering role
Distributed systems, Database architecture and administration, Application architecture, Data architecture
Experience supporting complex mission-critical product applications and: database systems (RDMBS or NoSQL or both)
Supporting Cloud and/or Enterprise grade applications
Strong diagnostics and troubleshooting experience, with the ability to: analyze issues holistically, from the application tier, to database to storage
Broad awareness of customer workloads and use cases, including performance, availability, and scalability
What they're looking for
- Systems administration experience, including Linux performance, memory: management, I/O tuning, configuration, security, networking, clusters, and troubleshooting
- Ability to read code, and basic coding/scripting ability in one or more: languages: Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, etc
- Good understanding of Networking concepts and protocols (DNS, TCP/IP, SSL/TLS, etc.)
- Storage engineering experience, including NAS, RAID, SAN, SSD, multi-pathing, and caching
