The opportunity
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
What you'll do
Own airport relationships across the Northeast region by serving as Lyft's: primary point of contact for airport authorities across the region's states and provinces, adapting your communication style and cadence to each partner's preferences
Deliver on airport requirements by coordinating cross-functionally with: legal, compliance, product, finance, reporting, and marketing teams, translating airport mandates into internal action and Lyft's capabilities into terms airports can work with
Keep day-to-day operations running smoothly by managing the administrative: and operational work required to serve airports, including processing driver suspensions, fee changes, and reporting issues
Operationalize new and updated agreements by managing the end-to-end process: of launching new airports and implementing new agreements, amendments, and fee changes, making sure no step falls through the cracks
Balance short: and long-term priorities by self-directing across a mix of reactive, ad hoc airport requests and longer-term strategic projects, without close day-to-day direction
Build lasting trust with airport partners by showing up as a collaborative: business partner rather than an adversarial one, delivering on airport needs within reasonable scope while knowing when to push back
What they're looking for
- Keep internal systems and records accurate by staying on top of the internal: tools required to track, report, and resolve airport requests
- + years of experience in business development, strategy, or a similar commercial role
- Demonstrated ability to manage multiple active workstreams simultaneously with strong attention to detail
- Excellent written and verbal communication skills; able to prepare: high-quality materials for senior internal and external audiences
