The opportunity
We launch new products, models and pricing often, and each launch has to work in our systems on day one. A seller needs to be able to quote it, Deal Desk needs to be able to approve it, billing needs to charge for it correctly, and Finance needs to report on it.
What you'll do
Own the systems side of new product and pricing launches, from the first: pricing discussion through launch day and the first billing cycle
Turn a pricing and packaging decision into concrete system changes: SKUs, price books, bundles, discount and approval rules, contract terms, billing plans, tax codes and reporting
Build and run a repeatable NPI playbook: intake, a readiness checklist, sign-offs, a launch calendar and a post-launch review
Join launch planning early with Product and Pricing. Push back on pricing: ideas that cannot be quoted, billed or reported cleanly, and offer options that can
Design how new pricing models work end to end, including usage-based,: seat-based, tiered, committed and multi-year ramp pricing, and which system is the source of truth for each part
Plan the impact on existing customers: moving customers to new SKUs, grandfathering, amendments and co-termination, and how renewals will work
What they're looking for
- Experience in GTM, revenue or finance systems roles
- Experience with usage-based or consumption pricing, and with billing: platforms such as Stripe, Metronome or Zuora
- Experience moving existing customers onto new pricing, including migrations,: grandfathering and amendments at scale
- Experience with tax setup for new products (tax codes, tax engines such as Anrok or Avalara)
- Experience with integrations between Salesforce and billing, ERP or: provisioning systems, and comfort reading API payloads and integration logs
- Basic SQL and comfort using a data warehouse to check launch data
- Salesforce Administrator certification. CPQ Specialist, Advanced: Administrator or Business Analyst certification is a plus
- Hands-on use of AI tools (Claude or similar) in how you design, build or: document systems, and the ability to explain how you check their output
