The opportunity
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
What you'll do
End-to-End Onboarding: Manage end to end onboarding flows for enterprise accounts, conducting in-depth due diligence, analyzing complex ownership structures, and ensuring full compliance with regulatory obligations and internal policies.
Quality & Accuracy: Maintain "first-time-right" quality accuracy across all risk assessments and regional compliance standards as well as regulatory expectations.
Merchant Communication & Guidance: Act as the primary point of contact for merchants during onboarding, providing clear guidance and internal advice.
Cross-Functional Collaboration: Collaborate cross-functionally with commercial, compliance, and product teams to balance risk mitigation with business scalability growth, as well as have a critical eye on our own internal processes.
Risk Escalations: Handle complex risk escalations, providing expert analysis and decision-making on high-risk onboarding scenarios.
Policy & Standards Alignment: Align local operational procedures with global policy requirements and second-line compliance standards.
What they're looking for
- years of experience in Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), or KYC.
- High sense of responsibility, integrity, and ability to prioritize tasks based on business needs.
- Curious, analytical, and critical mindset with a strong problem-solving orientation and risk-based approach.
- Clear communicator and team player, comfortable navigating ambiguity and: tailoring messages for diverse audiences.
