Chief of Staff, Online GroceryActive

The opportunity

Instacart's mission is to create a world where everyone has access to the food they love and more time to enjoy it together. Online Grocery is the heart of that mission — the products millions of customers rely on every day and the team that builds them.

What you'll do

  • Own and continuously improve the business rhythm for the GM and the: organization — leadership team syncs, all-team meetings, monthly and quarterly business reviews, planning reviews, organizational communications, and Online Grocery segments of company-wide all-hands.

  • Manage the operating cadence for the GM: prioritizing and delegating workstreams, ensuring the right things get the right attention at the right time.

  • Improve how the organization decides: clarify decision rights and the questions that matter, build the frameworks and pre-reads that bring options into focus, and remove the friction that slows good calls.

  • Once decisions are made, capture and sharpen them, ensure they're: communicated to the right stakeholders, and close the loop on execution — keeping leadership priorities, decisions, and commitments visible and on track (R&D execution itself is owned by TPM).

  • Shape and run the substance of the leadership team offsites: objectives, agenda, pre-reads, the hard discussions, decisions, and follow-through (logistics and events are handled separately).

  • Be a trusted thought partner to the GM and a credible problem-solving partner: to product and R&D leaders, and build strong relationships with chiefs of staff across the organization to partner effectively in getting your responsibilities done.

What they're looking for

  • Prepare briefings and coordinate research for the GM's meetings with partners: and key leaders — identifying goals, talking points, and relevant context.
  • Partner with the GM, HR and finance to manage the organization's headcount budget
  • Drive the calendar, planning, and content for upward communication and: alignment with the C-suite and the board on Online Grocery priorities.
  • Support the GM in preparing content for speaking engagements (working with our comms team).