The opportunity
Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades.
What you'll do
Operationalize the regulatory framework around a new business activity,: including implementation of supervisory and operational policies and procedures.
Be a primary resource for customer service and business teams, and across Robinhood’s affiliated companies
Participate in validation that supervision and controls are in place, and procedures are accurate
Research and respond to complaint resolution, and client inquiries
Identify potential areas of risk, propose solutions to resolve issues, and: provide guidance for future avoidance of similar issues
Build essential workflows that achieve requirements including testing for: books and record, establish proper information barriers, and identify conflicts of interest.
What they're looking for
- Foster a culture of professionalism, client advocacy, and regulatory guidance: within a fast-paced atmosphere of innovation and collaboration across several teams.
- Demonstrate strong subject matter expertise, while allowing for: out-of-the-box thinking, with a goal of providing superior client experience.
- Work as a team, supporting compliance needs across RAM when needed.
