The opportunity
OpenAI’s Product & Research Communications team helps people understand our technology, what it makes possible, and how to use it. We work closely with teams across the company to bring new products and research to the world, tell stories grounded in real experiences, and build trusted relationships with journalists.
What you'll do
Own the communications strategy and narrative for ChatGPT and consumer-facing: products, connecting product developments to what matters to users.
Lead product launches from strategy through execution, including positioning,: messaging, media outreach, spokesperson preparation, and follow-through.
Develop proactive campaigns that show how people use our products to learn,: create, and solve everyday problems.
Partner closely with Product, Research, Engineering, Marketing, Design,: Legal, and other communications teams to shape plans, resolve tradeoffs, and communicate accurately.
Build relationships with consumer and technology journalists, creators, and: other voices who help people understand new technology.
Direct the consumer communications agency partner, setting priorities,: writing clear briefs, giving useful feedback, and holding the team accountable for quality and results.
What they're looking for
- Write and edit launch materials, pitches, talking points, and other: communications with a high standard for clarity, accuracy, and originality.
- Anticipate questions and concerns, bring audience feedback into planning, and: assess whether campaigns improve understanding and earn trust.
- Expressing strong perspective / conviction / confidence / love writing narrative / influence
- Strong management skills