The opportunity
OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The ChatGPT team works across research, engineering, product, and design to bring OpenAI’s technology to the world.
What you'll do
Shape content strategy for experiences that help people discover ChatGPT’s: value, get started, and return to meaningful uses of the product.
Design, implement, and iterate on prompt frameworks that guide AI-generated product content and messaging.
Define content quality standards and build evaluation systems, datasets, and: reviewer guidance that combine human judgment with automated assessments.
Shape tools and workflows for generating, reviewing, and improving content: across experiments and product experiences.
Analyze model outputs and evaluation results to diagnose problems and improve: content systems as models, products, and user needs evolve.
Partner with product, engineering, design, research, and data science to: connect content quality with user understanding, trust, engagement, and retention.
What they're looking for
- Document reusable approaches and coach other Content Designers in developing: prompts, defining evaluation criteria, and interpreting results.
- Bring 5+ years of experience in content design, content engineering, or a: related discipline, with a track record of delivering work across complex product areas.
- Have hands-on experience developing prompts for shipped generative AI: experiences and understand model capabilities, limitations, and failure patterns.
- Have designed and implemented content evaluation frameworks—and validated how reliably they assess quality.
