The opportunity
OpenAI’s Sourcing and Procurement organization helps the company acquire and scale the products, services, and partnerships needed to advance its mission. As the organization grows, we are looking for a strategic builder-operator to establish an AI-led contracting capability…
What you'll do
Own the product vision and roadmap for an AI-led contracting help desk,: translating user needs into a scalable, measurable service for contract intake, triage, and lifecycle management.
Build and continuously improve the AI-enabled contracting framework,: including agent-assisted drafting, clause and fallback recommendations, negotiation guidance, risk detection, and human-in-the-loop escalation.
Own the contract lifecycle management (CLM) platform and system of record,: including workflows, approved templates and playbooks, metadata, reporting, and integrations with procurement tools and repositories.
Enable sourcing coordinators to lead day-to-day negotiations and agreement: execution through effective training, clear ownership, service levels, and operational support.
Partner with Legal, Procurement, Engineering, Security, Privacy, and Finance: to define approval guardrails, resolve escalations, and deploy AI responsibly.
Pilot emerging contract lifecycle management and AI capabilities; measure: cycle time, automation, quality, coordinator delivery, and stakeholder adoption; and use those insights to improve the service.
What they're looking for
- Bring an AI-forward mindset, with experience building or deploying AI-enabled: agents, automation, or decision-support workflows and a practical understanding of evaluation, human review, confidentiality, and operational safeguards.
- Think and operate like a product manager: identify user needs, define a roadmap, prioritize workflows, launch pilots, and continuously improve the experience using data and feedback.
- Bring strong commercial contracting and legal-language judgment; a JD, law: degree, or comparable legal background is strongly preferred, but exceptional equivalent experience is welcome.
- Have implemented or owned a contract lifecycle management (CLM) platform and: can design templates, clause libraries, integrations, reporting, and scalable workflows.