The opportunity
The Risk team helps maintain a healthy financial ecosystem for businesses around the world. Credit Operations conducts credit risk assessments, underwrites small and mid-sized users, and develops mitigation strategies that enable Stripe to take smart risks while supporting growth.
What you'll do
Lead, motivate, and develop a high-performing Credit Operations team by: setting clear goals, providing regular coaching and feedback, and supporting professional growth
Assess the team’s current and future capability needs and partner on hiring,: workforce planning, and development strategies to close material gaps
Set priorities for the team in alignment with Credit’s broader strategy and: translate them into clear goals, work plans, and operating mechanisms
Evolve Credit Operations’ systems, processes, and operating model to improve: decision quality, mitigate emerging risks, and scale efficiently
Support new and existing Stripe products by assessing credit and operational: impacts, defining requirements and controls, and preparing Credit Operations for launch and ongoing support
Partner with Risk leadership and cross-functional stakeholders to prioritize: investments in risk mitigation, operational efficiency, and user experience
What they're looking for
- years of work experience in commercial credit underwriting
- years of experience leading credit risk or underwriting teams in a fast-paced, high-growth environment
- Experience in financial risk modeling or cash-flow forecasting
- Proven track record of building, leading, and developing high-performing: teams, including setting goals, managing performance, and coaching team members
- Strong strategic thinking and problem-solving skills with the ability to: translate complex challenges into actionable solutions
- Excellent communication and stakeholder-management skills, with the ability to influence across functions
- Demonstrated experience designing, launching, and scaling programs, products,: or operational capabilities from planning through implementation and measurement
- Experience using AI-enabled tools and partnering with technical and: operational stakeholders to implement automation, including quality controls, change management, and team adoption
