Customer Support Specialist (Transportation)Posted today$35K–$42K
The opportunity
No immigration sponsorship or transfer available for this role.
What you'll do
Maintain clear, prompt, and professional communication with shippers,: receivers, and internal partners regarding appointment confirmations, delays, and schedule revisions
Utilize facility portals, online scheduling tools, phone, and email to secure and manage dock appointments
Update shipments within the system with accurate appointment times, reference: numbers, and facility contact details
Collaborate directly with internal and external partners to resolve scheduling issues and prevent delays
High school diploma or GED equivalent
Entry Level, 0-1 years of customer service experience
What they're looking for
- Strong computer skills
- Clear and professional oral and written communication skills, including email etiquette
- Detail oriented with a strong focus on accuracy
- Able to work overtime if needed