The opportunity
Our strategic customers are increasingly running multiple deployment workstreams at once across areas such as Frontier, workforce intelligence, software engineering, cybersecurity, AI infrastructure, and AI distribution.
What you'll do
Own the cross-workstream delivery contract for designated multi-workstream: programs, including the integrated critical path, shared dependencies, program-level commitments, decision owners, and launch gates.
Set the integrated critical path and program milestones, while leaving: solution design and workstream execution with the relevant technical delivery owners.
Secure named decision owners and time-bound resolution for cross-workstream: blockers before they become executive surprises.
Drive cross-workstream sequencing and capacity tradeoffs within the agreed: scope; return changes to customer priority, use-case scope, or commercial commitments to the Account Director, and technical decisions to the relevant technical owner.
Run one program-level decision and dependency cadence that consumes, rather: than duplicates, account and individual workstream cadences.
Resolve cross-workstream resource conflicts with functional leaders; staffing: and day-to-day direction within each workstream remain with the relevant functional or technical owner.
What they're looking for
- Translate the customer priorities and outcomes agreed by the Account Director: into program-level acceptance criteria, and provide delivery evidence back to the account team.
- Define and enforce integrated launch and handoff gates, including the: authority to call a readiness hold when cross-workstream criteria are not met.
- Provide leadership with a forward-looking view of program health, material: risks, decisions required, and the integrated path to production and scale.
- Experience leading complex enterprise customer programs, transformation: initiatives, or large-scale technology deployments.
