Delivery Solutions Architect - RetailNew$219K
The opportunity
At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey.
What you'll do
Engage with Solutions Architects to understand the full use case demand plan for prioritised customers
Lead the post-technical win technical account strategy and execution plan for: the majority of Databricks use cases within our most strategic accounts
Be the accountable technical leader assigned to specific use cases and: customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
Be the first contact for any technical issues or questions related to: production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
Leverage both Shared Services, User Education, Onboarding/Technical Services: and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise
Create, own and execute a point-of-view as to how key use cases can be: accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
What they're looking for
- Navigate Databricks Product and Engineering teams for new product: Innovations, private previews and upgrade needs
- Develop an execution plan that covers all activities of all customer-facing: technical roles and teams to cover the below work streams:
- Main use cases moving from ‘win’ to production
- Enablement / user growth plan
