Manager, Delivery Solutions ArchitectsNew

Databricks
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The opportunity

You will build and lead a team of Delivery Solution Architects (DSAs) responsible for the post-sales success of Databricks' customers. This is one of the most consequential delivery leadership roles in the company.

What you'll do

  • Hire, coach, and develop a high-performing DSA team. Own career growth,: calibrated performance management, and individual development plans.

  • Own capacity planning and investment forecasting across the FINS portfolio.: Defend investment decisions with data, alongside sales and field leadership.

  • Partner with Sales, Pre-Sales, Professional Services, and Systems Integrator: partners to accelerate use case delivery and reduce customer risk.

  • Drive measurable customer outcomes: use-case throughput, time-to-production, consumption growth, and renewal rates. Forecast each across your portfolio.

  • Bring a programmatic approach to running the business. Build the systems,: operating cadences, and playbooks that scale the DSA practice.

  • Shape and promote the value proposition of the DSA role with our internal partners and our customers.

What they're looking for

  • + years of experience managing a customer-facing technical team (DSA,: Solution Architect, Technical Account Manager, Customer Success Engineer, or equivalent).
  • Demonstrated leadership of a team of pre-sales or post-sales technical talent.
  • Track record of putting data and AI workloads into production at scale, e.g.,: as a delivery architect, project manager, DevOps engineer, or service or product owner.
  • Conversant with the business problems and Data and AI use cases in financial: services (banking, capital markets, insurance, or asset management preferred).