The opportunity
We're looking for a Deployed Architect, Post-Sales to join our Professional Services team. You'll work directly with enterprise customers to design, deploy, and optimize production-grade AI infrastructure and agent systems.
What you'll do
Infrastructure & Platform Engineering: Design scalable, highly-available infrastructure for AI platform deployments (compute, storage, networking, security), enterprise integration patterns, Infrastructure as Code (Terraform, Helm), multi-region HA/DR strategies, and CI/CD pipelines
Agent Engineering & Development: Design multi-agent systems using different patterns, implement agent logic using modern frameworks (langchain/langgraph), design comprehensive evaluation frameworks, optimize prompts with A/B testing, and guide deployment/operations
Customer Engagement & Assessment: Lead technical maturity assessments, work directly with enterprise customers to understand requirements and present recommendations, and partner with Engagement Managers and Product/Engineering teams
+ years of experience designing and deploying production infrastructure on: cloud platforms (GCP, AWS, or Azure)
Strong Kubernetes experience (GKE, EKS, or AKS) including cluster design,: autoscaling, and multi-zone deployments
Experience with Infrastructure as Code (Terraform, Helm) and GitOps practices
What they're looking for
- Knowledge of database systems (relational databases, in-memory data stores): including HA, replication, backup strategies, and sizing
- Experience designing high-availability and disaster recovery solutions
- Strong understanding of networking, security (SSO/RBAC, TLS, secrets: management), and observability (Prometheus, Grafana, Datadog)
- Experience with CI/CD pipelines for infrastructure and applications
