The opportunity
We are a team of engineers that translate our real-world experience to help our user communities solve problems. With a focus on service management, helping teams respond to incidents, run on-call, and automate their operations, you will work with practitioners and leaders…
What you'll do
Act as a subject matter expert for service management (incident response,: on-call, IDP, Work Management, Workflow Automation, Agent Builder, and operational automation) for Datadog's advocacy and engineering teams
Create content in one or more mediums to build Datadog's reputation as a: leader in DevOps, Monitoring, Observability and Security e.g. building demos, public speaking, blogging, documentation, webinars, open source, research reports and more
Partner with product engineering teams to build compelling demos, and coach: internal engineering teams on effective communication and presentation
Interface with open source communities to drive key messaging in the market: and develop new integrations for Datadog
Contribute to the product through feedback (bugs or product enhancements suggestions), documentation, or code
Approximately 5+ years of experience as a Platform Engineer, Site Reliability: Engineer, DevOps Engineer or Software Developer with hands-on experience as an on-call/incident responder and running production systems in complex IT environments
What they're looking for
- You have a strong understanding of core service-management practices: (incident response, on-call, post incident reviews, and SLOs), using tools like Datadog, PagerDuty, Opsgenie, incident.io, Rootly, Jira Cloud Platform, Cortex, or similar and know how to navigate operational challenges of different sized organizations
- You’re passionate about helping teams fix organizational challenges, not just: technical ones and where they intersect, and have shared your knowledge broadly.
- Approximately 2+ years of experience in storytelling and creating compelling: content e.g. written content, speaking at conferences like SREcon, DevOpsDays or SREday, leading workshops, live streaming or recording videos, contributing to open source and participating in community events.
- You have publicly available writing samples, blog posts, demos, or recordings: of presentations on technical topics
