The opportunity
The GTM Enablement & Business Value Excellence team is the center of excellence responsible for how go-to-market execution is designed, enabled, measured, and continuously improved across Sales Enablement, Technical Solutions Enablement, and Business Value.
What you'll do
Support the operational processes, governance, and enablement systems that: support Technical Solutions Enablement.
Manage the operational delivery of enablement platforms and processes,: including project management, learning management systems, content management systems, reporting, and program support.
Execute the knowledge management operating model, including taxonomy,: publishing standards, content lifecycle management, and discoverability.
Establish and maintain operational processes, templates, documentation, and: standard operating procedures that improve consistency, scalability, and execution quality.
Manage intake workflows, work tracking, operational handoffs, and execution: visibility across the Technical Solutions Enablement portfolio.
Manage business requirements for enablement platforms, workflows, automation,: and reporting in partnership with the Enablement Systems & Analytics team.
What they're looking for
- Maintain operational reporting that provides visibility into participation,: completion, certifications, utilization, compliance, and operational health.
- Partner with the Enablement Systems & Analytics team to continuously improve: operational reporting, analytics, and system capabilities.
- Support the rollout, operationalization, and governance of new tools, systems, and operational processes.
- Identify operational bottlenecks and implement process improvements,: automation, and AI-enabled workflows that improve efficiency, consistency, and scale.