The opportunity
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation.
What you'll do
Define and deliver a multi-year People Operations and Compliance roadmap,: tied to business priorities, that uses AI and emerging technologies to elevate the team member experience.
Build and lead a program to standardize, simplify, and automate manual: workflows across the team member lifecycle (e.g. onboarding, data management, offboarding, etc) with clear ownership, documented standards, and measurable service levels. Identify inefficiencies across the People Operations team and the broader People team, and drive the fix through to adoption.
Establish operating models, SLAs, and metrics to improve quality and efficiency
Partner with various key stakeholders including but not limited to: Compensation, Legal, Procurement, People Technology, Talent Management & Development, Talent Acquisition, People Business Partners, Payroll, IT, Internal Audit to drive strategic priorities
Lead the People Operations team in managing our case management platform from: intake to resolution, setting service standards, improving response times, and designing scalable escalation paths
Lead and develop a high-performing global team by building skills in process: design, data fluency, automation, and AI-enabled ways of working, backed by clear career paths, succession plans, and a culture of continuous improvement and accountability
What they're looking for
- Oversee global mobility processes, serving as the escalation point for: complex relocation matters and partnering with Legal to monitor regulations, ensure compliance, and keep programs effective
- Accountable for global employment compliance and risk exposure, setting: strategy, owning audit outcomes, and managing the Senior Compliance Analyst who delivers day-to-day execution
- Own administration for our PEO partners and lead the people operations setup: for new entities and global expansion including collaboration on the global employment strategy
