The opportunity
Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers. We have in-depth knowledge of specific solution offerings and a deep understanding of customer challenges.
What you'll do
Act as a subject matter expert on Stripe's Radar product suite to accelerate opportunities globally
Demonstrate a deep understanding of trends in the fraud and risk management: ecosystem, including AI-powered detection, processor-agnostic architectures, and the shift from payment fraud to holistic business risk (policy abuse, account takeover, first-party misuse)
Develop expertise with the functional and architectural patterns for: deploying advanced fraud systems, including the lifecycle of rule management, ML model tuning, and manual review optimization
Understand the ecosystem of risk and identity integrations (device: fingerprinting, identity verification, bot mitigation, case management) Stripe must support for users to be successful
Define, share, and learn best practices and reusable assets with the broader: GTM organization to enhance the quality and efficiency of the team
Create reference architectures to uplevel the team and refine reference: solutions based on product enhancements and customer feedback
What they're looking for
- + years of experience in a pre-sales, technical consulting, product, or risk: strategy role focused on e-commerce fraud prevention, risk management, or trust and safety
- Deep working knowledge of the fraud and risk ecosystem, including payment: fraud (CNP), account takeover (ATO), first-party misuse (friendly fraud), and policy/content abuse
- Demonstrated knowledge of risk management architectures, including the role: of rules engines, machine learning models, and manual review queues in fraud decisioning
- Strong knowledge of the signals and data used in fraud detection: device/IP data, behavioral biometrics, identity verification, and graph-based analysis
- Strong knowledge of software engineering and architecture patterns, with the: ability to understand how a wide variety of technologies and systems interact
- Exceptional communication, presentation, and interpersonal skills,: comfortable explaining complex concepts to both technical and non-technical audiences
- A proven ability to build strong collaborative working relationships with business partners
- Ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment