The opportunity
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
What you'll do
Full ownership, not a slice. You own two complete charters, end-to-end. The: Away Team and Enterprise Reporting are yours to define, drive, and deliver — with the scope and strategic altitude that comes with the director level at the company.
Genuinely unsolved problems. The cross-codebase delivery model and enterprise: analytics vision are not solved problems at Toast. You will be writing the playbook, not executing one that already exists.
Customers that run at scale. The enterprise brands on our customer list: operate hundreds to thousands of locations worldwide. Your roadmap decisions directly affect how those businesses run.
Bengaluru is a first-class org. The Away Team is based here. Toast's India: R&D hub has full product and engineering ownership — this is not offshore execution. You will be at the center of it.
Visibility to executive leadership. The Enterprise segment is a company-level: priority. This role has direct exposure to VP/GM leadership and regular involvement in executive-level roadmap and strategy discussions.
India hours, global impact. You will operate primarily from Bengaluru, owning: product that runs in markets across the US and internationally — with the credibility and organizational standing to match.
What they're looking for
- Drive cross-codebase delivery. Partner with engineering and product owners: across Toast's platform teams to ship enterprise features in their systems. Navigate competing roadmaps, set clear success criteria, and hold delivery against contractual commitments.
- Define the enterprise reporting vision. Understand deeply how multi-location: restaurant operators measure performance and make decisions. Translate that understanding into a multi-year roadmap for enterprise-grade reporting — one that positions Toast as the data platform our largest customers depend on.
- Represent enterprise customers at the highest level. You will be the PM voice: for some of the world's largest restaurant and hospitality brands in roadmap discussions, cross-functional reviews, and executive conversations. These are customers with signed contractual commitments and high expectations.
- Operate across Bengaluru and the US. Partner daily with engineering, UX,: solutions, go-to-market, and customer success across Bengaluru and US-based teams. This role requires consistent US Eastern Time overlap.