The opportunity
Product & Design spans eight pillars — from Visibility and Intelligent TMS to our AI Agent/Autopilot portfolio — touching nearly every function on the way to market. We're hiring a Director of Product Operations to report to the CPO and ensure our biggest cross-functional efforts don't stall.
What you'll do
Cross-functional coordination: Align Product, Sales, and Professional Services on one plan for sales readiness, quoting, FDE scoping, and go-live timelines. Coordinate Marketing/Product/Sales readiness so launches land together.
Meeting cadence & executive communication: Run Product & Design’s leadership meeting cadence and offsite planning. Prepare content for OKR retros and board materials that turn status into actionable decisions.
CPO proxy: Represent Product’s position in cross-functional forums,: escalating only what truly needs the CPO’s attention.
Operating system ownership: Keep roadmap hygiene, intake SLAs, and release readiness running with Product Ops, Product Marketing, CX, and Engineering leadership.
Program management: Identify which initiatives need formal programs, then stand them up — scope, owners, milestones, decision rights, governance — through to completion.
Reporting: Maintain one trusted, current view of program/roadmap status,: risks, and dependencies feeding directly into executive and board reporting.
What they're looking for
- Quality & compliance system: Stand up project44’s product-quality operating system — quality management plan, review council, stage-gated development process, documentation controls, and validation/audit-trail/data-retention controls for GxP, SOC 2, ISO, etc. — with Compliance, Legal, Security, and Engineering.
- Regulated-market readiness: Translate regulatory/audit requirements into concrete product commitments and maintain a defensible source of truth for diligence.
- Data quality: Make data quality a governed key result across PRDs and programs, not one-off fixes.
- Roadmap change management: Run mid-quarter re-plans off one stack-ranked source of truth with documented trade-offs.
