The opportunity
The Sales Enablement team exists to make our sales team’s lives easier. As SumUp's SDR function continues to scale across Spain and Italy, we're building the coaching infrastructure that will help that growth stick.
What you'll do
Own SDR new hire onboarding, role-play capability, and ongoing skills: development across reps located in Barcelona and Milan but serving a variety of European markets and languages.
Build and maintain structured coaching frameworks, scorecards, and feedback: loops in partnership with SDR Team Leads
Use call recordings, role plays, and performance data to identify development: needs and deliver targeted coaching on call quality, discovery, objection handling, and ICP focus
Configure and manage AI role-play tools to scale multilingual practice and: produce consistent, actionable feedback across markets
Capture what high performance looks like, industry tips, and document best: practice from top SDRs, and translate performance trends into training that moves the needle