Director, Provider OperationsActive$148K–$194K

Oscar Health
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Hybrid · Atlanta, Georgia, United StatesHealthcare

The opportunity

Hi, we're Oscar. We're hiring a Director to join our Provider Operations team.

What they're looking for

  • Lead the team in surface-level and deep-dive diagnostics to identify data,: process, and technology bottlenecks. Establish robust KPIs and monitoring dashboards to proactively flag operational issues, leveraging these insights to maintain our standing as a leading health plan.
  • Identify and execute opportunities for automation (e.g., RPA, AI: integrations) across mature, stable workflows to replace manual intervention, reduce turnaround times, and eliminate human error.
  • Drive administrative expense savings and optimize total cost of care by: identifying and executing on process improvements, technical tooling investments, offshore resource optimization, and strategic vendor partnerships.
  • Guarantee 100% compliance with all applicable state and federal laws,: regulatory mandates (e.g., No Surprises Act, CMS requirements), and accreditation standards (NCQA).