Director, WMS Product Design/Development [OPERATIONS TECHNOLOGY]Posted today$194K

HelloFresh
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The opportunity

HelloFresh is searching for an action-oriented servant leader for our warehouse management system (WMS) Product Design and Software Engineering functions. This leader owns the full software delivery lifecycle for HelloFresh's global warehouse fulfillment and inventory control…

What you'll do

  • WMS Solution Ownership: Provide technical direction, development oversight, and performance accountability for HelloFresh's deployment of Infios's Warehouse Advantage (Körber/Highjump) WMS platform across all global locations

  • Integration Architecture & Reliability: Own WMS layer Integrations to host systems and CDC pipelines (Debezium/kafka) to Snowflake/Databricks

  • Platform Architecture: Partner/ support as needed the Hosting Architecture team in the optimal sizing and performance of WMS Architecture in AWS

  • Agentic Engineering & Developer Productivity: Champion and drive adoption of agentic engineering practices across the team: automated code review tooling (e.g., AI-assisted PR analysis, static analysis agents, LLM-powered code quality gates), AI-augmented test generation and execution, and intelligent deployment pipelines. Measure and report the impact of these practices on delivery velocity and defect escape rate

  • CI/CD & Deployment Automation: Own the maturity roadmap for CI/CD pipelines. Establish automated deployment workflows with robust rollback strategies, feature flagging, environment-specific gate checks, and infrastructure-as-code practices — enabling high-confidence, low-friction releases across all WMS environments

  • Quality Engineering & Test Automation: Partner with WMS Services and Support leadership to build a world-class QA function. Drive adoption of automated regression suites, AI-assisted edge case generation, and contract testing for integrations. Push teams beyond happy-path coverage toward comprehensive scenario validation, including automated performance and load testing for peak fulfillment periods

What they're looking for

  • Engineering Metrics & Continuous Improvement: Establish DORA metrics (deployment frequency, lead time for change, change failure rate, and mean time to restore) as the foundation of engineering health reporting for the WMS organization. Set baselines, publish improvement targets, and use metric trends to identify bottlenecks, prioritize tooling and process investments, and communicate engineering performance to senior leadership
  • Technical Roadmap & Architecture Governance: Partner with peers and senior leadership on architectural decision-making for WMS platform evolution, integration patterns, and technology transitions. Champion the use of structured design reviews to maintain coherent, scalable technical direction. Lead evaluations to refactor or replace legacy systems, including risk mitigation and transition planning
  • Vendor & Capacity Management: Work with department leadership to source and partner with 3rd-party vendors to augment internal engineering capacity and expertise. Maintain vendor performance accountability and ensure structured knowledge transfer to build durable internal capability
  • People Leadership & Talent Development: Coach, develop, and retain high-performing engineers, product managers, and team leads. Partner with HR and Talent Acquisition to build organizational depth — playing an active role in recruiting, onboarding, and career development